Why servicing matters
BS 5839-1 recommends a periodic inspection and test at intervals of no more than six months. The responsible person for a building has a legal duty under the Regulatory Reform (Fire Safety) Order 2005 to keep fire safety systems maintained, and insurers will usually ask to see your records.
What we check
Each visit covers the control panel, power supplies and standby batteries, a sample of detectors and call points (with every device tested over the year), sounders and beacons, links to door releases and other systems, and the logbook. We record any faults and recommend fixes in writing.
Weekly user tests
Between our visits, someone on site should test the alarm weekly using a different call point each time. We show your team how to do this and record it in the logbook.
False alarms and faults
Repeated false alarms disrupt staff and pupils and can lead to complacency. We find the cause, whether it is a detector in the wrong place, the wrong type of detector or a wiring fault, and fix it.
Taking over an existing system
Unhappy with your current provider, or they no longer support your panel? We can usually take over servicing of most makes and will tell you honestly if anything needs upgrading.