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Servicing, repairs and maintenance

Keep your systems reliable with planned servicing, fast repairs and takeovers of systems installed by other companies.

From our installs

Out on site.

Pro Secure engineer working at height on a tree-mounted camera
Working at height
Pyronix alarm control panel during installation
Control panel install
Tidy comms cabinet with patch panel, PoE switch and Hikvision recorder
Comms cabinet

Systems that keep working

Batteries age, detectors gather dust, camera views drift and gate motors wear. A planned service catches problems before they cause false alarms, missing footage or a gate that won't open.

Taking over an existing system

Unhappy with your current installer, or they have stopped trading? We can usually take over Texecom, Pyronix, Ajax, Orisec, Hikvision, Ubiquiti, Came BPT, DNAKE and Paxton systems, and advise honestly whether to repair or upgrade.

Repairs and fault-finding

False alarms, offline cameras, fobs not reading or an intercom that has stopped calling your phone. We diagnose and fix faults across all the systems we install.

Insurance and compliance

Many insurers expect alarm systems to be maintained. Each visit is recorded so you can show your system is looked after.

Common questions

How often should my alarm be serviced?

We recommend at least once a year. Monitored and higher-risk systems may need more frequent visits.

Can you service a system you didn't install?

Usually, yes. Tell us the make and model when you book and we will confirm.

Do you offer maintenance contracts?

Yes. Annual plans cover planned visits and priority call-outs. Prices depend on the systems on site.

Can you fix false alarms?

Yes. False alarms usually come from faulty or badly placed detectors, low batteries or settings. We find the cause and fix it.

Related

Ready when you are.

Price it in two minutes, or have us survey for free. No hard sell.

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